dsd-popia-compliance-framework-and-privacy-notice-2025-english - Copy.pdf

Summary

The Western Cape Department of Social Development has established a formal POPIA Compliance Framework and Privacy Notice for the 2025–2026 period to protect personal data. This document outlines the legal obligations for collecting, storing, and sharing the information of data subjects, including citizens, employees, and service providers. It assigns specific duties to various officials, such as the Information Officer, to ensure that data remains accurate and secure against unauthorized access. The policy emphasizes that personal information must be processed for lawful purposes and handled with heightened care when involving sensitive data like biometrics or criminal history. Additionally, the framework provides clear instructions for staff conduct, data disposal, and the process for individuals to request access to their records. Ultimately, these guidelines serve to align departmental operations with national privacy legislation while maintaining public trust and transparency.